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India Plaza

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India Plaza
Breasonable @breasonable
Jan 07, 2012 05:49 PM, 1854 Views
(Updated Jan 15, 2012)
Read This First: Don't order anything here

I ordered Kindle e-book reader in December 1st week 2011. I got an e-mail with a tracking id that I can use in a logistics provider website ( ExpressITnet.com ). Since the second week of December 2011, it is just showing "your shipment is in transit".


On January 2nd, I called IndiaPlaza and they told they are going to change their logistics provider and inform me in the next couple of days.


But I myself have to call after 5 days and they could not give any concrete information about whether they procured the product from the supplier or not OR they procured it and it is just a logistics problem and even worse they will not give a timeline on when the issue will be closed.


They also told.. that there are 150+ pending Kindle orders...which they haven’t shipped and delayed for many weeks now....


Should I be happy?

(4)
Dear Customer,Thanks for acknowledging the receipt of product.Our apologies for the inconvenience you had to face with us.We are working towards improvement in our service levels and you will witness the change in you next shopping experience with Indiaplaza. Assuring you the best of our service at all time.Warm Regards,Team Indiaplaza.
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