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India Plaza

Vipul Parekh@parekhvipul

Jul 20, 2013 11:54 AM, 12466 Views

Problem in refund

Hi,

I am writing this review because no one is picking up the phone. After so many email complaints, I think that Indiaplaza.com people are fools or making us fool. I ordered 2 books out of which they delivered 1 book and send refund of the same book.

Have send them photo of the book I received with all details but no success. Its really pathetic on why they don’t pick up the phone. If they are in service industry, availability should be on top priority.

I have seen Indiaplaza employee replying after we put a review. Is this really working?

My order number is I10051300039.

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Brand Response

Indiaplaza

Jul 22, 2013 04:11 PM

Dear Vipul Parekh, This is in reference to your order number I10051300039 placed for “SQL Programming Joes 2 Pros: Programming & Development for Microsoft SQL Server 2008, Vol 4”. The order has been canceled from our end and we are unable to initiate refund due to some payment gateway issues. Please confirm if we can send you the refund cheque for the same. Please drop a confirmation mail to sm@indiaplaza.in in the below format. We will do the needful on your confirmation. And also mention the name on whose favour the cheque needs to be sent.According to the complaint, a refund of Rs 469/- (599-130) has to be made. Please accept our sincere apologies for the delay and inconvenience caused.Dear Conceren,I accept to take refund cheque for the amount of Rs. 469.00/- against the cancellation of my order number I10051300039 The payment was made with ______ credit card/debit card and the transaction id is _______. I will not claim any amount against this transaction reference number once I receive the refund cheque. And cheque needs to be issued in the favour of________.Regards,Warm Regards,Team Indiaplaza