I just want to share the horrible service from Indiaplaza online shopping experience.
On Dec 22 I ordered a nokia buletooth, which was to be delivered with in a week, even after 2 weeks it was not deliverd, I had to rise a ticket for the same, for that they replied saying that will send it in days.
after 10 days also I had not got any response or the product, I raised one more ticket on 19 Jan, this ticket was not at all responded by the Indiaplaza even though we get a message that it will be responded with in 24 Hrs, I raised one more ticket on 2nd Feb even for that I did not get response. Then finally I called the them on phone on 10th Feb on which they said that it will be delivered on Feb 21, Later I got a call from them saying that the model I requested for is not available they would send a model higher than I ordered and the price diff I need not pay. when I looked at there website I found that the higher model which they mentioned the price of it is actually less then what I had paid. They lied about the price to me.
I raised a query about it on the ticket I had raised, for this also I did not get any response or did they deliver the product. Finally, I had to call on 17th Feb and asked help desk people to transfer the call to a manger so that my complaint get addressed properly. they woudn’t. I finally cancelled my order.
Please avoid indiaplaza.
Regards
Avinash