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India Plaza

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1.2

Summary

India Plaza
Feb 13, 2012 07:36 PM, 2619 Views
(Updated Feb 27, 2012)
My money not refunded even till today,hate them

Edit [FOR INDIAPLAZA]: it has been 12 days and I have not got any refund. you promised it in 7-8 days. What the hell type of company you have. its the worst case I have even seen in my life. Give me my money back or I am going to file a fraud case against your website. This is my last warning.


Edit: their representative promised here that they will refund my amount and I will get it in 7-8 days and it has been 12 days and still I have not received my money. Indiaplaza is the worst case of e commerce ever. I just hate indiaplaza now. I can never trust them again for any product. it has been more one month and a week and I have not received my money. What the hell type of company is this?


Original Post:


I ordered a Nokia X2-01 from indiaplaza on 17th January 2012. the order no. is I17011200517


It never reached me while it shows on their website its deliverer. when I inquired they said courier company has sent it back


I have been calling indiaplaza daily from last 1 month to cancel my order but nothing has been done except false promises from their so called customer care executives who promise to take action in 1 or 2 days and call me back but it has been 23 days from 20th January when I first complained and from that day onwards I am calling daily and have wasted my hundreds of rupees in calling them


I needed that mobile in emergency and now I have purchased it from outside after waiting for whole month. kindly refund my money or I would have no other way then launch a fraud case against your company in the consumer forum.


Thanks,


Lovish

(5)
Dear Lovish,Our apologies for the delay & inconvenience you had to face with us.As discussed we shall have your order cancelled today & initiate refund by tomorrow and it will take 8-9 working days for amount to reflect in your account.We are also issuing a gift certificate of Rs.200/-, which can be redeemed for purchases on www.indiaplaza.com as a token of apology from our end. This gift certificate details has been mailed to your registered E-mail id. We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.Once again, with apologies,Warm Regards,Team Indiaplaza.
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