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India Plaza

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India Plaza
Santhosh Goud@drsanthoshgoud
Sep 22, 2012 04:18 PM, 2950 Views
(Updated Feb 08, 2013)
Its fraud

I am using indiaplaza for online shopping from the past 6 months..Their service for books is good..but coming to other items its very unhappy service. This compliant is regarding my order no I15011300583, for a Maxima gents watch , ordered on 15th January. Actually, it was intended for giving as a gift to my father on his birthday on 30th January. Initially they promised me to deliver the item in 10-14 days. This item was supposed to be shipped out on 23rd of january.


Actually it did not happened till now(30th Jan.) and I raised  2 tickets, one on 23rd and 2nd one on 25th of January..Both of them are open till now.. and I was repeatedly calling customer support persons, who are not giving any proper response..each time they are saying that the item will be shipped out in 2 days and like that they are passing time...So I think its right time for me to review my decision to shop on Indiaplaza in future.


Friends, its my sincere advice not to go for this site if you want to get your item in time.

(1)
Dear Dr.Santhoshgoud,Please accept our sincere apologies for the experience you had with us.We regret to inform you that the ordered product had gone out of stock with our supplier and we were trying to source the same from our alternate suppliers. We had canceled your order to avoid further delays and initiated refund to your account. We have initiated refund on 22nd September 2012 and the refund reference no is 51284297 and it would take 7-10 working days for amount to reflect in your account.We are issuing Rs.100/- indiaplaza gift certificate as a small gesture to compensate the trouble you had to face with us, and this GC details has been emailed to your registered email id.We kindly request you to treat this case in isolation and provide us another opportunity to serve you better.Warm Regards,Team Indiaplaza.
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