A very poor company, with absolutely pathetic staff and service, shekhar, yesu, rekha, priyanka, gautam, dev and concerned heads of the department who r always in a meeting and so busy that they cannot call back and meeting about how to fool customers.
I had placed an order for 6 dvds, out of which one was defective, which was first of all not picked up for 2 weeks, so I couriered the same to bangalore, the defective media was not replaced for one and a half month(still not replaced or refunded) and staff always comes up with lame excuses that the person u talked to last time has left the company or is on leave or not available for some reason.
HOD is not avialable as he is in a meeting, the problem will be solved in 2 days(God knows 2 days from which date are counted by indiaplaza), and we will get back to you(which ofcourse busy people or say guilty people will never call back), and most importantly the whole blame has been put on supplier who is also listed with ebay.in and is a power seller there and does not have negative feedbacks there and does not default there. the whole and sole responsibility of this site, who first of all takes 10 days to deliver and then taking 2 months to change and still not able to find a solution.
Previously the service was ok but from the past one year or so, the service has greatly deteriorated and with the experience I had, now I will never ever further transact with this site. p.s. service and support and delivery time- they deserve a negative star rating. transact with them at yor own risk.