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India Plaza

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India Plaza
Basant Choudhary@basant_kol
Dec 19, 2012 08:36 PM, 1624 Views
Do not buy on Indiaplaza

Have ordered a Samsung S3 during Citibank OMG sale on 5th Dec. Have been following though for last 15 days and finally after lots of chasing, they finally said that order is being cancelled and will be refunded in 10 days as they are unable to fulfill the order!


The customer care is one stupid division who are powerless and cannot connect with anyone higher ups. Have mailed to their CEO Vaitheeswaran but getting the lame reply that shipment is deferred all this while and finally the cancellation. had they cancelled the order immediately, I would have option to buy it else where during the Citibank OMG or Google GOSF sale. Now I want indiaplaza to refund me the listed amount so that I can buy it elsewhere.


Moreover, the product is still listed in their website. I do not know why are they so pathetic to manage the inventory/vendors, why cant they just unlist the product on their website or just close down completely to prevent any customer agony. Its just a great disservice to the entire industry!!!

(0)
Dear Basant Choudhary,Please accept our sincere apologies for the inconvenience you had to face with us.The item “Samsung Galaxy SIII - I9300 16 GB” has been delivered to you on 26th December.As a small gesture to compensate the trouble you had to face with us, Indiaplaza gift certificate has been mailed to your registered E-mail id.You are important to us! Hope you take this as an aberration and would give us an opportunity to serve you back.Thank you for shopping with India plaza!Warm Regards,Team Indiaplaza
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