I had placed an order with Indiaplaza on 9th dec 12. Order number I09121200440, for INR 600 which was supposed to have been shipped within 6 – 7 days. It has been more than 20 days now and no goods received, no refund and no response from their customer support.
I have written to them thrice via ticket number CNT 1812120210, requesting a refund of my money as the shipment of the goods had been delayed. There has been no response to this. The first response to my ticket CNT1712120214 was that there is delay due to heavy demand.
Ironically the site still shows product available within 6-7 days. While the amount is not too large for me to loose sleep over it, the attitude and non responsiveness of the customer support is reprehensible. I intend to take them to the consumer court and also spread this to as many feedback sites so that at least some other people may be saved of loosing their hard earned money.
These guys must have made crores of rupees by simply not delivering, I wonder how they are allowed to operate in the first place. PLEASE AVOID THIS WEBSITE - SAVE YOUR MONEY.