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India Plaza

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1.2

Summary

India Plaza
Manoj Kumar Swamy@bkmanoj.smg
Jan 10, 2013 06:02 PM, 1905 Views
(Updated Jan 10, 2013)
Very Frustrated and angry customer

Very pathetic e-commerce experience ever.  firstly, I have made many purchase through online and waited only 2-3 days for shipping and got delivery within a week itself but, in here I have to wait for more than 15 days to get product dispatch who the hell in this fast world waits for such a long time to get the product delivered. Hell knows their service of 15 years. I would have done shopping in some other site the reason I came here because of the availability of the product.


I would suggest all of them who do online shopping not to go for this website. And when I called them they talk like that they just woke up from bed. I asked him to cancel my request they simply takes my request and asks me to rise the ticket. They never please the customers to not to cancel so please understand their way of service to customers.


My ordered date :  2 Jan 2013  Order No: I02011300021


Expected date of dispatch : 8 Jan 2013 it was by way too late and forget it never dispatched on date Dispatch date extended to : 16 Jan 2013 Now, how can I expect their service to be good. Wont take it anytime


And in the meantime I cancelled the order:  10 Jan 2013.


Let me comment when I get back my refund.


I would have given minus star but, that is not applicable so here`s 1 star.

(1)
Dear Manoj,Please accept our apologies for cancelling your order.Unfortunately, at certain times we find ourselves unable to procure items due to its non-availability in our warehouse or with vendor partners. We did try to source the item from various suppliers. Unfortunately, we are forced to cancel the item due to non-availability.Refund has been initiated on 22nd January reference # 60676720 and the amount is expected to be credited to your account in the next 7 to 10 working days depending upon inter-bank procedures.You are important to us! Hope you take this cancellation as an aberration and would give us an opportunity to serve you back.Thank you for shopping with India plaza!Warm Regards,Team Indiaplaza.
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