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India Plaza

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Summary

India Plaza
Niranjan @niranjanb
Apr 12, 2011 08:31 PM, 2210 Views
Worst E-commerce website of all time.

Friends, I have placed 6 orders in recent time on indiaplaza.in, out of it 4 has been cancelled and 1 is still pending since March 27, 2011, and today is 12 April, I have called them several times but hopeless response, recent two of my orders have been cancelled with out any information.


If you don’t have the stock then can’t indiaplaza make it out of stock ? this is disgusting. I request others please be aware of Indiaplaza and don’t make your online shopping experience bitter. And one more thing they don’t even bother to reply the Customer Support tickets.


Pending Orders :Order Mar 27 2011,   IN2703110232


Cancelled order:


IN1104110250     Apr 11 2011


IN1004110023     Apr 10 2011


IN1103110426    Mar 11 2011


Don’t forget to see the Tickets that I have submitted.

(1)
Dear Niranjan, With reference to our telephonic conversation, please accept my profound apologies for the inconvenience caused. The alternate Deodorant confirmed by you has been shipped through Blue dart courier AWB no 43736936644 on 14th April and the same is delivered on 16th April and received by Ashok. I would like to inform you that the steps have already been taken to revamp our store. This will help us to position the stock situation in a right manner. We are also in a process to build a robust system to keep the customers updated with the status of the orders, in-case any stock out situation arises. We have always taken customers feedback positively and tried to improvise the system. You will certainly witness a positive change in terms of customer satisfaction in the coming days. Please feel free to write back to me if you require any further assistance. Once again, with apologies.Warm Regards,Team Indiaplaza.Ph: 91-80-25208795
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