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India Plaza

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India Plaza

Vivek Jain@vivekjain11

Apr 26, 2011 04:33 PM, 1585 Views

Bad Going Worse

I have been using IndiaPlaza since they were Fabmall.com and have seen the service going down and down every time I placed an order.

Lately all my orders get stuck in "Being processed" stage for weeks and months and when you call them they have no-answer, and just retort to "not getting the product from the supplier, give us 2 days and or take your money back"

this is nothing short of cheating where in they show "in stock" will be delivered in3-4 days and they just take the money and sit on it.

Indiaplaza in turning into a con website with just a fancy look and feel but no-substance.

ref IN2803110296 Mar 28 2011Being Processed

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Brand Response

Indiaplaza

Apr 28, 2011 03:06 PM

Dear Vivek,Please accept our sincere apologies for the experience you had with us.We regret to inform you that the ordered book had gone out of stock with our supplier and we were trying to source the same from our alternate suppliers.Hence, there was a delay. We have dispatched your order on 28th April through ICL courier AWB no 11491060.I kindly request you to treat this case in isolation and provide us another opportunity to serve you better.Once again, with apologies,Warm Regards,Team Indiaplaza.