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India Plaza

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Summary

India Plaza
Manoj Kumar Reddy@manojbits2005
Jan 31, 2013 10:57 AM, 1308 Views
(Updated Mar 04, 2013)
Very Poor service, refund is unlikely

I have bought a samsung 3 star duos (I15011300092) on 15th Jan and till now I am yet to receive my  order. It has been more than 15 days and still the track says "Ready to Ship". I have logged complaints twice but no response on them as well. Calling customer support is of no help as every time I was put on hold for than 30 minutes or so making you to cut the call. This is the worst online shopping site that I have purchased ever.


I have cancelled my order via customer support and till no refund, no mail confirming the cancellation> When I tried reaching them on customer support I was put on hold for hours. I dont know whether they will refund my money  and on top of it I am wasting the money for calling their customer support.


I sincerely suggest not to buy any thing from Indiaplaza.

(0)
Dear Manoj,It was nice speaking to you just a while back.This is here by to convey our sincere apologies for the inconvenience you had to face with us. As discussed your order I15011300092 for item “Samsung Star 3 Duos S 5222” has been shipped on 25th January through first flight courier AWB no F11979831. We shall follow up with courier and have your consignment delivered as soon as possible.Assure you the best of our service at all time.Warm Regards,Team Indiaplaza
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