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Infibeam

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Summary

Infibeam
Ritesh Shah@4allritesh
Apr 08, 2013 12:14 PM, 1641 Views
(Updated May 26, 2013)
Infibeam only sell faulty damaged products. beware

Purchased from infibeam. (They are fooling people with 30 day replacement warranty. I had very hard time convincing them to believe I got faulty handset, when they received & check the product then they admitted, but then they repaired it & just telling me to take the repaired tablet or wait forever. (I am waiting from last two moths.)


BEWARE FROM INFIBEAM, THEY ARE JUST SELLING DAMAGED / REPAIRED PRODUCT, DON’T BE FOOLED, JUST GOOGLE "INFIBEAM reviews" you will get only NEGATIVE COMMENTS FROM EVERYWHERE.


I have call recording of Infibeam customer care, 15 days back they told they will refund me, then 3 days back when I called again for payment then their executive told me that they don’t received any such order & complaint is on hold.


Think from two moths just I am fighting for my hard earn money.


Buy only if u want to waste your money or have enough time to fight with this frauds.


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I have received this product on 5th April 2013 at 5 .30 pm, I am not satisfied with product. following are the reason.


tablet is defective.




  1. I can’t hear ringtone from speaker if headphone is plugged in.  (so have to remove it if I want to receive calls (if I remove headphone I cant hear the voice of caller, so have to plugin headphone again) also ringer volume of speaker is very low. its very hard to talk without headphone & if we plugged in headphone, we cant hear ringtone from speaker.




  2. Os crashed thrice in 3 days. (automatically restarted while I was viewing applications, twice on 1st day, once on 2nd day so I stopped using it).




  3. I guess battery is heating more then normal level while charging.






so every time, if I want to receive call I have to plug off headphone (if I forgot to remove I wont be able to know if some one is calling) & if I have to talk I have to plugin headphone. (So quality check is never done at your end)!


I don’t have time to experiment you product, I want my money back, please send your person to collect this product & send my money as soon as possible.


Contact Information


Address     Infibeam.com


9th Floor, A-Wing,


Gopal Palace, Nehrunagar,


Ahmedabad. Gujarat. India - 380015.


India Telephone     +91-79-40260260, +91-79-67778777 (24X7 Customer Support)


US Telephone    1-4252793741 (24X7 Customer Support)


Email   customerservice@infibeam.com


==========


Dear Ritesh Shah,


Thank you! Your e-mail has been sent.


Your request Id is : 127, 448,  ORDER id -10492233 , Please keep this request id handy while contacting us.


We will get back to you within 24-48 hours.


Meanwhile, you can checkout our help pages to see if we’ve already answered your question.

(4)
Apologies for the inconvenience caused, we’ve escalated your concern to the specialized team to it resolved at the most priority. We’ll surely keep you posted on the every step being taken to resolve your concern.Regards,Team Infibeam
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