I purchased tonnes of materials for my apartment from a well known shop call Bath world located in Mysore road, Bangalore.
A part was missing when I opened the Kohler closet. I contacted the dealer and Kohler and no one is taking the ownership for replacing the missing part.
I have already made several calls and so far I have not received any positive response. Please avoid purchasing any material from this dealer or Kohler as both seem to be not customer friendly and responsive.
It can be a nightmare if at all you need any assistance in case of post purchase issues.
Thanks,