Your review is Submitted Successfully. ×

Makemytrip

0 Followers
4.0

Summary

Makemytrip
Vik B@flickr
Mar 03, 2007 08:56 PM, 1805 Views

MAKEMYTRIP (INDIA) PRIVATE LIMITED Cares

MAKEMYTRIP (INDIA) PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.

Be Careful while making bookings with this site

Well, like others I was lured by Makemytrip’s(MMT) AD and did lots of online air ticket bookings with them.  But be careful my friends, on how they calculate the fares. I recently found a bug in their fare calculating method(may be they should give me some prize for bringing out the bug in the system and fire their Project Manager - haha). Ok this was the scenario. I wanted to book one adult, one child and one infant ticket from delhi to bangalore - 16th march via Indigo Air. The fare was 2399 and when it calculated it showed:


1 Adult     2399


1 Child      2399


1 Infant      2399


Airport tax  3675


Serv Tax          0


Total          10872


I was suprised that they were charging full fare for infant, when its 10%. I went to https://goindigo.in site and they did the calculation as:


1 Adult     2399


1 Child      2399


1 Infant      275


Airport tax  2, 675


Total          7748


That’s about Rs. 3, 124 extra! Wow, is that low cost airlines booking site or they have these tactics to earn more? Or is it a software bug. Are our websites so buggy? MMT can u please explain? Or if that’s how you charge, why would we use your site and not use the real airlines website?


Lemme attach screenshot so that there is no doubt:D


Be careful friends!


Cheers

Issue Resolved
(0)
Dear flickr,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience to you while dealing with us. We have reason to believe your concern has been resolved as this concern of your appears to be more than 90 days old.If just in case your issue still stands unresolved then please let us know for further action.Warm regards Team-MakeMyTrip Care
Post
Please fill in a comment to justify your rating for this review.
Post
Question & Answer