MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.
I made a mistake by booking N1403B6S048247 package for Singapore through MMT. Airport transfer was not provided for which they have charged me 2000/-.
I started complaining about it the moment my trip started. However, nobody bothered to reply to the same. Now, even after 10 days nobody is responding (I have already escalated my complaint to third level).
Whenever I tried to call the helpline I am put on hold for hours and the call is transferred from one department to another and finally it gets disconnected.
I have spent more than 2000 on calls to get this refund. Its bullsh*t.
Responsible Agent - Gaurav Saxena. Never book through MMT.