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Makemytrip

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3.8

Summary

Makemytrip
Santosh @swoonna
Jan 07, 2014 04:52 PM, 3874 Views

MakeMyTrip Cares

MakeMyTrip is working closely with MouthShut.com to enhance customer satisfaction.

Dont opt for Makemytrip for your trip

Initially, I had a conversation with makemytrip guys and felt good with their customization and options. Then booked tour and paid total amount on the same day. and these guys did a good follow up till I made the payment.


Now its already 5 days. but till now i didn’t receive my complete confirmed itinerary, and whenever I call these customer service center guys, they keep on transferring the call to other guys. That’s it.


I am calling these customer service guys from last three days, wasted lot of time and posting this review after getting irritated.

Issue Resolved
(0)
Dear Swoonna,We are glad to inform that MakeMyTrip now has a corporate tie-up with Mouthshut to be able to connect with customers through the forum and respond to the complaint/grievance.Apologize any inconvenience caused to you while dealing with us.We were looking into your concern but have found that a few important details are missing.Please provide us with the following details:Booking ID or Email address used at the time of booking We await your response to get the matter checked at our end.Assuring you best of our services.Regards,Team-MakeMyTrip Care
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