2 days back my brother met with a small accident and has been admitted to Manipal hospital Bangalore(AirPort Road) . It was a minor injury and I’ve made big mistake of opting Manipal. Intially they told the expected bill will be aroud 5000 rs
Opetation:
They took my brother to the Operation Theater around 10:30 AM and brought back around 2:30 PM. This was a minor injury and it wont take more than say 30 to 45 minutes, hardly they have to make few stitches nothing other than that. They have kept him purposefully 4 hours and created drama like as though they have done major operation.
Service:
Most of the times junior doctors only visiting the floors and they don’t have proper knowledge about what happened and what should be done to the patient. Finally I thought to meet the main doctor who has done the surgery and just want to know what they have done to my brother. Believe me this is really bad part. Whenever I visit to the plastic surgery department, they will say doctor is in OT( Operation Theater) and he will be visiting the patients soon. Its not possible to meet a doctor who is in OT. Finally I’ve decided to catch him on Sunday. Initially they told doctor will be visiting before 10:30… No sign. again 12:30. no sign. again 4:30 no sign. again they told 6:30… not even turned up. I didn’t even had my lunch … and waiting… got really frustrated and shouted to the nurse… Finally one of the junior doctor has arrived and he doesn’t know anything and he can’t do any thing. If I ask any questions, he will say “Find out with the consultant(Main doctor who has done the surgery). whom I cant find the world. what hell is this . Irresponsible.Really bad service.
Discharge:
This is not easy. They are not willing to discharge my brother even though he is perfectly alright. Finally we are managed to do it by requesting and fighting several times
Billing:
The total bill is around 25000 rs and I feel it is expensive. And the worst part is he is not my dependent and all I have to spend from my pocket, no reimbursements
Final words:
I had awful experience with Manipal and I will never visit to the Hospital again.
Conclusion:
Avoid visiting Manipal