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Myntra

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1.9

Summary

Myntra
Mar 11, 2010 02:21 AM, 3197 Views
(Updated Apr 11, 2010)
Good Concept, Poor Execution!

Before I realized my order was delivered. During the order creation on Myntra web site you will realize that you cannot get the logo printed on both sides of the shirt and neither can you change the size of the logo!


I ordered and paid for Large sized Premium Eco T-Shirts. What I got was Medium sized and Ordinary T-Shirts! They are marked Large but I do not know what sizes they follow! I buy so much ready-made shirts and never have I seen a large size so small as this! When you see the T-Shirt you will find they are very ordinary material and the quality of finishing is sub-par.


There were loose threads hanging in many places! Further the 5 T-Shirts were delivered in two packs all on the same day but I was charged for delivery for each shirt!If you do not want to be fooled by Myntra, then do not order anything from them! The above was my original review, and following is the update. Believe me their customer service is so good that they made good my order after the complaint! They were very receptive and listened to all my complaints and sent me a new set of T-Shirts with all the corrections they could do.


If only their execution matched their customer service, Myntra would go much ahead of where they currently are.


Elango

(0)
Dear Elango,We are glad to inform you that Myntra.com has now joined hands with Mouthshut.com in our quest to achieve customer delight. In addition to our helpdesk we will also be actively resolving every service request/feedback posted on this open platform.We appreciate your feedback and would like to assure you that we will remain invested in offering the best shopping experience for Fashion & Lifestyle products. Thank you for registering service request with our helpdesk and giving us an opportunity to resolve the issue.We would also like to thank you for the update regarding resolution of your service request.SincerelyChirag BCustomer Connect
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