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Naaptol

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Naaptol
Shyam Arora@shyamarora
Apr 21, 2012 01:47 PM, 1548 Views
Beware of old & de online products at naaptol.com

I have purchased the blackberry storm 9530 at Rs 9198/ - on 20th feb 2012. by order number 3461872 from naaptol.com today on 21st april 2012 it has stopped charging! the carton says date of import FEB 2012, and date of processing FEB 2012 .Customercare executive Pradeep at naaptol.com says the battery may be defective and can be replaced within one month only, Such a reputed co like blackberry should have a battery which lasts only 2 months? pl do not buy online naaptol is dealing with a lot of bogus companies who palm off old products to unsuspecting buyers like me!


I got cheated so people beware of outdated products being sold at 50%+ discount on web sites like NAAPTOL.COM . secondly they do not give you a proper bill and invoce for the product, but they do include vat /sales tax and delivery charges in the cost of the product . The matter should be brought up with the sales tax authorities too and check wether they actually do pay the taxes?

(1)
Dear Mr.Arora,As per our telephonic conversation you said that you have received battery is not working properly.Please accept our sincere apologies for the inconvenience caused to you. We have every desire to address your needs and provide the best solution available to resolve your issue as soon as possible.Your complaint Id 2799334 & we have escalated this case to concerned vendor they will get back to you at the earliest. We request your patience in the interim.You can also directly write to the vendor at care1@voxmobiles.com & care2@voxmobiles.com.Please be assured of complete & satisfactory resolution.Thanks & Regards,Customer CareNaaptol Online Shopping Pvt.Ltd.
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