Never ever fall into the trap of max bupa health insurance. Please give wide publicity and give me a call for more details of genuineness ( 09388934690)
Complaint ref id – 135432
I have purchased a policy on 21 may 2012 through tele link with the help of the reps of sales Mr. Kaniya and Mohit Kumar.
Web reference id – 196209
Ref id - 0000122552.
Before taking the policy and making the payment, I have been told that no documents, medical check-up etc are required. After making payment started asking id proof Then I have been told to give a medical check-up. I have been told that home visit is arranged. Later, I got a call that I have to go and do check-up.
After medical, no information about my policy. On 28 May, 2012, I made a call and email to know the status of policy. I have been told that the policy is declined on medical grounds on 23 may. I requested to refund my full amount as I have been cheated and misguided.
I have made complaints to customer care 8 times and it is pertinent to mention that i got only reply one time
Again, I made complaints through grievances through the proper links given in the site of maxbupa.com. But again there was no reply. I called up customer care on 02 June and Mr kaniya. Mr. Kaniya has promised me that the amount will be credited to my account with in 2 days.
After 2 days, I have not received the money, I called up customer care. I have been told that i will receive the amount by last Friday. But I have not received the money. Again today i called up customer care. Now they are telling that I will receive the amount by cheque
I am getting cheated up.Today is the 20th day
Never ever get cheated by max bupa. Grievance redress-al policies are also fake. No responsibiilty at all.
Making me run around for my own money. First told me direct to bank, now by cheque ? When ? God knows