I have taken the policy of max bupa first Time I have got the claim for the same hospital "Total care Control" and second time when I submit the claim for the same Hospital they reject my claim and told me that hospital Is black Listed . So I suggest you guys never go with max Bhupa Health policy and Process of claim is very long approx they take 2 -3 month and after the waiting of 2-3 month just cancel the claim . when agent will come to your home he will ask you ask you that claim will be process within 20 working days but its totally . I am going to file a case against Max Bupa. Thanks to god I am not hospitalised for a long term of period otherwise I am just hope that Maxbupa will approve my claim but sometimes its opposite they just kick on back