NOBROKER TECHNOLOGIES SOLUTIONS PRIVATE LIMITED is working closely with MouthShut.com to enhance customer satisfaction.
I am a paid customer having a dedicated relationship manager. I opted for the due diligence service and paid ~10K. Legal services team shared a list of documents to be furnished a couple of days later. Most of the documents requested were required to obtain "A" Khata and the property is A khata. No concerns on the list of documents requested as it is their requirement. I was able to provide the key documents from the seller. It took atleast 3 weeks before I could get the 1st draft of their legal opinion, after several follow-ups though. It was to my surprise that on the report I found two things -list of documents scrutinized and remarks. You would laugh to view the comment in the remarks column. Against each document verified, it is mentioned "Photocopy" in the remarks column. What anyone would have expected was a proper remark stating if the contents of the documents verified are genuine or not. There were no such legal opinion on the report and one cannot take a decision whether to go for the property or not based on their legal opinion. On top of this, they charged me INR 3005 for procurement of EC (past 10 years to till date on Form 15), which they never procured and didn’t refund my money in spite of repeated follow-ups. I developed an opinion such that Nobroker would ensure that you don’t have a good experience and realize how bad is your decision by opting for their services (lol). My first contact had left after few days of opting for the legal service. Second one stopped responding after I requested for refund of EC charges. Finally, after giving up all my hopes, I contacted a local law firm who is helping me with the procurement procedures. Overall, my experience is superb worst with the Nobroker legal services team. In summary following has been my experience:
Once you pay money, you follow-up continuously until you get a report. Nobroker will not take any initiatives to ensure that you get the services you paid for.
The due diligence report will not have any information that will help you to take a decision. Also, if you ask for more information the legal team don’t respond. Atleast, it didn’t in my case.
If you pay for EC, it might not be shared with you or not procured at all, as experienced by me.