Date of appointment at PSK: 25/4/2014
Renewal Passport received: 5/5/2014
1.Parking Area: If you are coming from Sarjapur junction- on Service Road, cross Advaith Hyundai and after PSK there is a left turn, in that narrow lane there is again left where you can park vehicle(took 60 Rs for 5 hrs car park).
2.Security guard to verify the timings(mine was 12 and reached spot at 11:30) so allowed me to get in
3.Receive Token:- Inside you will notice various counters for document verification, choose Normal queue (Tatkal was also same) and get token number(for address proof, online I submitted Aadhar but was asked one more address proof – I had voter id & gas book, they accepted voter id). There is photocopy machine available inside only in case you need.
4.Wait for Counter A in Lounge:- After receiving token, reach to waiting lounge where you can monitor large screens for your number. Meanwhile refreshments available there itself(water/coffee/tea/milk shakes/cakes/pastries etc)
5.Counter A:- as soon as you notice your number has come, rush to inside where TCS employee will verify documents(was asked 10th marksheet and I provided) and fill the details. Keep a watch on monitor since in case if any mistake then again you have to come back for correction. Provide fingerprints/thumbs. They will take photo of you there only hence no need to carry any extra passport size photographs. They will provide you a file with all the documents. Give Rs 30/- for the SMS service. Go back to waiting lounge for next counter.
6.Counter B:- Govt employees to verify all the documents and proceed for counter C.
7.Counter C:- Final clearance. Same verification as counter B.
8.Exit:- provide your token number, they will give you receipt and finally exit.
I reached PSK at 11:30 AM and came out at 4:30 PM. Maximum time it took between counter A & B. I had to wait almost 2.30 hrs.
TIPS:-
1.Carry all the documents(along with photocopies) with you irrespective of necessary or not.
2.Carry water bottle, snacks, umbrella as you have to spend hell lot of time sometimes.
Documents submitted:-
1.Application Form
2.Old passport front two/back two/Non-ECR check pages
3.Aadhar Card
4.Voter Id
5.10th marksheet
6.Marriage Certificate (to include my spouse name).
In the final receipt, it is said that no police verification required, and its been 4 days now - no calls from the police.
After 4 days, I received an SMS mentioning that the passport has been printed and will be dispatched by speed post.
Very satisfying service by PSK.