I had a bad experience with ICICI Prus iProtect online policy because of their bad customer communication and so chose Metlife.I paid premium for Metlifes MetProtect policy online on Nov 11, 2010. I got the policy in my hand in just 15 days!
Metlife offered me to do my medical tests at a hospital of my choice! They sent their representative to collect my documents.
Best part of it all was coverage began the day my policy premium was paid (and not from the day the policy is approved as with ICICI Pru iProtect)
I am also able to login on their website and check the status of my policy anytime.
Very good experience so far.