I wonder how they can continue to do business in India. I bought a Sony Xperia Z mobile from rediff shopping, order no: 10145050 . when I received the product, it was a used mobile. I immediately reported the same to rediff customer care and waited for 3 days. There was no response from them and I went about sending mails/phone calls for 2 months. Finally I found they were cheating many people like me( https://facebook.com/shopping.rediff).
Finally I took it to Chennai Cyber Crime Police, they registered case immediately. Took action against Rediff and within 14 days Rediff came back to me in begging bowl. My amount was refunded.
The process of registering the complaint is very simple in Tamil Nadu, just click the link below.
https://eservices.tnpolice.gov.in/CCTNSNICSDC/InformationPage?0
Thanks to Chennai Cyber Crime Police.