Dear Reliance Team,
Your Team is full of pathetic and Illiterate people.
you guys don’t understand my problem and reply Robotouchndly without thinking because of you idiots reliance has a bad name.
I don’t want my waiver request to be proceeded any further. I am tired of explaining my problem to you guys.
you guys are big time chor.
This whole thing I am putting on facebook, twitter & mouthshut.com. so let the world can see how genius your team is.
Have fun!
Ashish.
On Mon, Aug 31, 2015 at 7:06 PM, broadband@relianceada.com broadband@relianceada.com wrote: Dear Mr. Patel, This is with reference to your e-mail dated August 31, 2015 for your Reliance Broadband Subscriber ID 397295513645, regarding connectivity issue. We regret the inconvenience. The complaint about inability to access Internet service is registered vide Service Request ID 237137663 and it will be resolved within 24 hours; post which a confirmation e-mail will be sent to you from our end. Be assured that we will do our best to assist you. Thank you for choosing Reliance. Regards, Rahul Banglorkar Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone: 1800 3000 7777 from any phone(Toll free) or 022-3033 7777 from any phone. Email:broadband@relianceada.com Website: https://rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to https://reliancebroadband.co.in and click on Utilities - Quick Resolve to download!You can also book your service complaints online at https://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail(including attachments).Requesting you to create a shorter message(including attachments) with size less than or equal to the allowed mail limit in all your future communication.The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged.The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. From: Ashish Patel(ashish.techtalk@gmail.com) To: broadband@relianceada.com(broadband@relianceada.com) Date: Monday, August 31, 2015 11:32 AM Subject: Re:’Reliance=016-488-442’ Regarding internet connection Get a life. On 31 Aug 2015 11:21 am, "broadband@relianceada.com" broadband@relianceada.com wrote: Dear Customer, This is with reference to your e-mail dated August 30, 2015, for your Reliance Broadband Subscriber ID 397295513645, regarding waiver for service fault. We regret for the unpleasant experience faced by you. As confirmation received by our concerned team, your billing complaint registered vide Service Request ID 236833629 has been resolved. There is no connectivity complaint registered between 30/06/2015 to 03/07/2015 and 07/07/2015 to 16/07/2015. However, the complaint registered between 27/06/2015 to 29/06/2015 and 04/07/2015 to 06/07/2015 and 04/07/2015 to 16/07/2015 has been resolved within given time frame. Hence, we are unable to process your request for the waiver. Further, if any issue persists kindly write to us. Assuring you of our best services always. Thank you for choosing Reliance. Regards, Arshin Shaikh Officer - Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone: 1800 3000 7777 from any phone(Toll free) 022-3033 7777 from any phone. Email: broadband@relianceada.com Website: https://rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to https://reliancebroadband.co.in and click on utilities> Quick Resolve to download! You can also book your service complaints online at https://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail(including attachments). Requesting you to create a shorter message(including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. From: Ashish Patel(ashish.techtalk@gmail.com) To: broadband@relianceada.com(broadband@relianceada.com) Date: Sunday, August 30, 2015 11:41 PM Subject: Re:’Reliance=016-464-224’ Regarding internet connection Hello Team, My connectivity problem was resolved in the past. My main issue was the waiver request. I am not sure what are you people looking at and I am not sure why technician is calling me. hire smart people.issue is with waiver request and not the connectivity. I think you guys should take time to read my email and understand the issue and not to reply Robotouchndly and taking some foolish actions. God bless reliance Team. Regards, Ashish. Ashish. On Wed, Aug 26, 2015 at 10:53 PM, broadband@relianceada.com broadband@relianceada.com wrote: Dear Mr. Patel, This is with reference to your e-mail dated August 26, 2015 for your Reliance Broadband Subscriber ID 397295513645, regarding connectivity issue. We regret the inconvenience. We request you to reconsider your decision for service cancellation and provide us an opportunity to resolve the issue. We have registered your connectivity complaint, vide Service Request ID 236973090 and it will be resolved within 24 hours. Post which a confirmation e-mail will be sent to you from our end. Be assured that we will do our best to resolve your concern. Thank you for choosing Reliance. Regards, Leo John Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone: 1800 3000 7777 from any phone(Toll free) or 022-3033 7777 from any phone. Email: broadband@relianceada.com Website: https://rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to https://reliancebroadband.co.in and click on Utilities - Quick Resolve to download!You can also book your service complaints online at https://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail(including attachments).Requesting you to create a shorter message(including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged.The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. From: Ashish Patel(ashish.techtalk@gmail.com) To: broadband@relianceada.com(broadband@relianceada.com) Date: Wednesday, August 26, 2015 02:54 AM Subject: Re:’Reliance=016-450-691’ Regarding internet connection 72 hours completed. your moron billing team is calling me. Tell them to stop calling me or else show me a way to email them. so I can explain the problem. You guys only know how to write 2 lines and make us more angry. 1. We regret the inconvenience. 2. Assuring you of our best services always. If you are not fixing this then please pass this email to termination department.I am tired of explaining you guys simple math. I am pretty sure my problem is not fixed and you guys will come back with your typical shitty lines. Ashish. On Sun, Aug 23, 2015 at 10:51 PM, broadband@relianceada.com broadband@relianceada.com wrote: Dear Customer, This is with reference to your e-mail dated August 23, 2015 for your Reliance Broadband Subscriber ID 397295513645, regarding billing issue. We regret for the unpleasant experience faced by you. The waiver complaint is already registered vide Service Request ID 236833629(on 23.08.2015 at 09:10 AM), which is in process and it will be resolved within 72 hours from the time complaint has been logged. Be assured that we will do our best to resolve your concern. Thank you for choosing Reliance. Regards, Azahar Jamal Officer-Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone: 1800 3000 7777 from any phone(Toll free) or 022-3033 7777 from any phone. Email: broadband@relianceada.com Website: https://rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to https://reliancebroadband.co.in and click on utilities> Quick Resolve to download! You can also book your service complaints online at https://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail(including attachments). Requesting you to create a shorter message(including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice.This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately. From: Ashish Patel(ashish.techtalk@gmail.com) To: broadband@relianceada.com(broadband@relianceada.com) Date: Sunday, August 23, 2015 10:49 AM Subject: Re:’Reliance=016-446-762’ Regarding internet connection Hi reliance team, First send this email to billing department and explain them what happened. This time give my case to smart person who understand what is going on in here. Please notify me when this is resolved and don’t make a mess this time. On 23 Aug 2015 9:19 am, "broadband@relianceada.com" broadband@relianceada.com wrote: Dear Customer, This is with reference to your e-mail dated August 22, 2015, for your Reliance Broadband Subscriber ID 397295513645, regarding waiver for service fault. We regret for the unpleasant experience faced by you. The waiver complaint is registered vide Service Request ID 236833629 and it will be resolved within 72 hours; post which a confirmation will be sent to you from our end. Be assured that we will do our best to resolve your concern. Thank you for choosing Reliance. Regards, Arshin Shaikh Officer - Customer Care Reliance Communications Limited. For additional product and service related information, you may contact us via any of the following means: Phone: 1800 3000 7777 from any phone(Toll free) 022-3033 7777 from any phone. Email: broadband@relianceada.com Website: https://rcom.co.in Facing trouble connecting to your Reliance Broadband? Fix it yourself with Quick Resolve! Simply log on to https://reliancebroadband.co.in and click on utilities> Quick Resolve to download! You can also book your service complaints online at https://cnm.reliancecommunications.co.in/cnm/web/genTTCreation.jsp Please note that your message will not be delivered if it exceeds the size limit of 5 MB per mail(including attachments). Requesting you to create a shorter message(including attachments) with size less than or equal to the allowed mail limit in all your future communication. The information provided is based on prevailing terms and conditions of the company, which are subject to change without prior notice. This electronic message transmission contains information from Reliance Communications & is confidential or privileged. The information is intended to be for the use of the individual or entity named above. If you are not the intended recipient, beware that any disclosure, copy distribution or use of the contents of this information is prohibited. If you have received the electronic transmission in error please notify us immediately.