My mom, me and my sister are reliance users .i have used every service of reliance and it is worst in everythng. 1) prepaid sim - balance is cut everytime without any reason my sis(teenager) gets to suffer everytime she spends her big chunk of pocket money only to get cold liar dishonesh replies from customercare everytime she recharges.
2) postpaid sim card- too costly, heavy bills bad network .my mom cudnt reach us wenevr she had important work, thanks to reliance for discinnecting connection even wen we used to pay on time as they dnt update there database who pays and who dsnt
3) reliance big tv - most stupid setbox the remote is nt at all userfreindly .the channels are big bore and good channels r heavily priced n the recharge options are nt user freindly .the arrangement of showing channel list is big headache.u can get good channels in reasonable price by tata sky .and again as usual if u call customer care they dnt knw anythng at al.
4) reliance data card- been 3 years customer and it has all disadvantages sum of it are slow speed, irritating technical errors and at end the bill is hole in your packet.
5] Reliance mall_ ugly clothes heavily priced and customercare execitives are again untrained.the food stuff is stale n poor quality.
Afterall this if you decide to disconnect, which I did being a platinum customer thy called n irritated me everyday confirming do I really want to disconnect? 50times and finally before thy cut me loose n save my life thy charge me 7000 bills in total.reliance is company full of unetical untrained people who r poor people trapped in company which dsnt hav any strong ethical policies.