I have bought this microwave Owen from a retailer near my home in Jamshedpur.The Owen was used occasionally for baking cakes and sometimes for microwaving food items kept in refrigerator.And soon after the 1 year warranty period got over, the display showed one c-do error.And when I contacted the retailer.They sent a Samsung service centre official.He came and opened the Owen and told that the board controling the microwave Owen seems to be the problem and told me that I have to pay 3000 RS for servicing the same.And 3000 rupees for an 11000 RS product is around 30percent of its value.so I told I didn’t want to replace it for the moment.so the Samsung agent collected 300 RS as Inspection charge( just for coming and seeing the faulty product) and went. Samsung was once a reputed brand.Nowadays it have become a very untrustworthy brand atleast for me.They are using cheap quality products which won’t last over the warranty period duration and are cheating customers.