The refrigerator temperature trip board that’s what they (Samsung service center person) call it was faulty they replaced it after several follow up with in warranty. That was the first time I actually tasted the service of no. one service company.
Again I have to registered a complaint for Refrigerator on 9the May (after 3yrs) details: PAN- 4987, Service Order number- 75965. First the service person said that they could not reach me which is totally wrong as all my other friends can reach me and only the person cannot.
Then next day when I called again a service center person visited my place and said he will come tomorrow to repair. Some other person came day after and he also said that he will come tomorrow to repair. This is third day that we are at home leaving all our work and service person don’t even bother to inform if they are coming or not for repair.
It is me who is following up if the person is coming or not with help line 30308282 as the service center receptionist cut the phone when I was asking her about status. Till now there is not commitment from Samsung or service center that when it is going to get repaired.
One of the worst companies to buy products from as their service is the worst. I have experience of products from LG(TV), Voltas(AC), Panasonic(AC), IFB(WM), Botch(WM)(at native) all are better product as well as service.