Like the name the restaurant is not that excellent. It is only the location which is helping them to survive.
They have a very small menu for the food choice and either they should add more of parathas (Take a few tips from Only Parathas) or add some more Vegetables and Biryanis. They can also have a Vegetable of the Day. And serve Navratan Korma, Vegetable Kadai, or Vegetable Kolhapuri or Dum Aloo and so on. They can also do is to make food combos and serve the same as Mini lunch/ Dinner or Full Lunch. The Mini meal should have Roti /paratha, Dal, and Vegetable. The Full Meal should have a Soup, Roti/Paratha/Bathura, Vegetable (2) Dal, And a Desert.
The sitting tables and chairs are the worst and very small. These are small round tables with four chairs or two chairs. But the area is so small that one person can hardly manage his food tray on it. So you are bound to drop your food or eat in one plate. They need to change the sitting area and make the tables bigger to keep the trays and the food separately. A person would manage the same once or twice but he will then see for some alternative and stop coming to this restaurant.
The Service is also not that food and Tables are also not cleaned fast. If you visit the place in rush hour you are also bound to get half cooked food. The taste of the food is OK and nothing extra ordinary.
As the place is having customers is only because of its location and no competition in and around the Multiplex. Hope they change soon or I feel they will start to loose their customers.