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Shopclues

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Shopclues
Bhaskar @bhaskar_g
Nov 03, 2014 11:10 AM, 6791 Views
(Updated Nov 03, 2014)
Shopclues.com service s**ks a big time

I have never seen such a pathetic services by any other big time online portals, where shopclues have been at lowest of the ebb.


I have ordered for "Endura Mass Weight Gainer - Chocolate(500g)" on 18th October’ 14 through order number "**23677149**".and my money was already credited to them


It has been more than 17 days and they have been just updated once on 25th Oct that due to unavailability there has been a delay and my order will be shipped in next 2-3 days.


Now it is more that 9 days after last update, and am yet to hear from them. While I tried to reach them out at "0124-4414888" their so called customer support number, that itself qualifies for a "BIG JOKE". I was put on their pre-recorded background score for close to 45 minutes, and none of the customer support representative had taken my call. I seriously doubt, if there are any customer support service existing for them?


Shopclues portal owners -  please mark my word.if you guys keep your service levels at such a sub standard levels, it won’t be long where you will be out of customer recall and mind completely


Huh.now still if someone from Shopclues has some morals and ethics left, and want to track my order and get me a response to my order, will appreciate it

(3)
Dear Customer, We apologize for the inconvenience caused to you. We've registered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts. Best Regards, Customer Support TeamShopClues.com
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