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Shopclues

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Shopclues
Sakthi Ananth@goforsakthi
May 02, 2015 05:19 PM, 6223 Views
Fake products & tough refund process

My order no:  48674865, I had ordered for Nike Air Max 2013.  when I received it and found the quality of  product very poor. It was impossible to walk with that shoes & fake stickers all over the product.


Refund process is not  transparent, website lots of error while registering complaint. Refer the points in refund process in the attachment, if we need to send max only 300 Rs will be provided by the company. If they can dispatch to my address, why cant they take returns?. They would take approval from the merchant who sells this fake product, before processing the return.

(1)
Dear Customer, As per our telephonic conversation, we apologize for the inconvenience caused to you. We'veregistered your concern and getting this resolved at the earliest. You'll receive all the updates on your registered contacts.Best Regards,Customer Support TeamShopClues.com
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