With reference to case no.and complaint no.as above, I purchased a mobile from Indiatimes.com, paid for it by net banking.Soon afterwords I changed my mind, cancelled the purchase and requested for refund of my money.This was on 24th August 2012.That’s where the problem started. Indiatimes helpline kept on saying that my case was being urgently looked into and that their executive would call me and help in the refund.
Despite numerous requests by phone and email Indiatimes shopping chose to remain silent and why not !! They have my money now and the product is also with them.Till today September 15, 2012 I haven’t received the refund or the mobile. Please don’t buy from Indiatimes shopping. They are cheats and dacoits. Their site should preferably be called "Indiatimes Dacoity.com".They will never refund your money and whatever they sell is atleast 50% more expensive than what’s available in the local market.
My advice: Buy from ebay.in or ebay.com. They are atleast honest people and if you don’t like the product then your money is refunded to you quickly.
NEVER BUY FROM INDIATIMES.COM.
They have pakistani mentality of cheating.They should rename their website as "Looting @ Indiatimes.shopping.com