This is regarding order num: 3001378411, complaint ID – 376401
I ordered a camera pauche on Aug 16, but indiatimes delivered another camera pauche. I register the complaint with call center 15 days before and they told that your concern will resolve within 8 days. I shared all details with indiatimes shopping in an email but there case manager called two times to know the detail of issue. They just inquire with me and sit ideal. Nothing is happened.
I think first they should send the correct product and then do reverse pick up, unfortunately nothing happened so far. I am disappointed with there service and carelessness!
Product Ordered: https://shopping.indiatimes.com/cameras/camera-pouches/vanguard-riga-compact-camera-bag/40534/p_B901985
Product Delivered: https://shopping.indiatimes.com/cameras/camera-pouches/vanguard-bali-6c-compact-camera-bag/40534/p_B901987
Sandeep