Hey ppl
I read some reviews on broad band service providers..so I thought let me put something in this category.........I am a sify subscriber.....so get ready to hear a tale.......
I was on dail up but that wasnt easy on my pockets..killing phone bills and limited access .....so finally after getting lots of threats from my mum (I always used to block her calls keeping phone busy!!!!) I decide to go BB........I hadnt any idea abt BB then but sify was is and I guss will be the sole ISP in my area .......so I went to the outlet to collect info.....
THE SIFY OUTLET:
As I went in this creepy full of wires and lan cards and dust lying around..there was a lady on desk I said I want Info ..after lot of waiting finally she said ’’u hav lan card’’..me ’’no’’..she’’then 2000 for installation and package as u choose it !!!!!!!! + 100 rupees service charge’’..........
For a moment I said nothing then came out of there......the reason fot that was a year b4 this when sify was launched newly its installation without lancard was 1500 and now instead of decreasing the price is increased !!!!!!!!!!!!! ok not affordable.....
PART 2 :
Again after 2 monts I went in the same place this time I was given a new list of packages (of course more expensive then b4 and many small packages dropped !!!!!!)the price though was 2500 without lan card !!!!!!!!!!!!!! again back out....then I visited the outlet abt 6 times all times I had to face the lady and couldnt really get to meet the owner !!!!!
PART 3:
After abt 6 monts I heard that sify had totally removed the 40kbps pack which came at abt 350 in all (including 100 rupees maintenance !!!!!).....I asked the help centre who after transfering my call to various ppl finally said ’’we hav closed it for all not just u !!!!!!!!!!’’ thanks for ur kind response sify !!!!!!! ....two questions:
1.How can u trust a company who keeps on changing its services without any reason or pre notice ????????
2.How would u expect quality service from a company for whome a customer is not more than a piece of junk ?????????
well I decide I will get the connection for not more than 1000 and get a lancard of my own ....!!!!! or wait till I get it my way !!!!!!
FINAL CHAPTER 1(not really):
Finally at this last year diwali a sales person from sify came to my door steps asking if I am intrested in subscribing...this was my chance....I called him in and really fought questioning his company reliability as they go on changing packages........once u get a connection the money for installation is lost and ur forced to take what packages they offer....more over I am a student and cant afford 1000 bucks or something monthly for net usage common !!!!!!!!..so he said ok he will get me installation at lower price as a special diwali scheme is going on !!!!!!!!! ok thats it success at last !!!!!!!but it wasnt over yet !!!!!!!!
FINAL CHAPTER 2:
The sify franchisee of my area wasnt keen on giving me the installation on the price decided by the sales person of sify......i spent abt 20 days just waiting for the franchisee ppl to confirm with the sales person if he has promised such thing ...........that implies worst customer care from sify !!!!!!!..ne ways I got connected..my way but still am not satisfied for following reasons :
1.100 rupees maintenance per month for what ?? a unshielded twisted pair cable which is what I
got ????
2.I hav a linux engine so I had to do the sify software installation as the so called n/w engineer
was a dumb person knowing nothing abt it !!!!!!!!!!!!!!!!
3.According to my friends experiences during rainy season the network switches are always
down which meansno network at all in rainy seasons..I will hav to see for it !!!!
4.As all BB services the speed I get is not whooping !!!!!!! though I am on 64 kbps the speed is abt
30 may b for surfing and 10 for downloading..its ok though I am happy with it so far !!!!!!!!!!!!
5 Last but not least though my package is unlimited there is download limit of 150MB per day ..not
knowing abt it I used my first pack and finished it in mere 5 days yess 5 GB downloaded day
and night !!!!!!!!!!!!!!!!!!.............thank u !!!!!!
Let me conclude that no matter what india is developing in the field on internet and its gonna increase no doubt but for now the BB defination from my point of view is ’’Dailup connection on limited pay which enables 24 hrs connectivity but limited download !!!!!!!!’’........also sify has to increase its attention on customer care and quality of service it provides.........
GOODS----I would say sify is comparitively cheaper least in my area it is 500 for 64kbps
unlimited....scores on cheapness only
BADs-------for bads refer the above rvu its all bads build up together !!!!!!!!!!
Overall I am happy so far as I got my connection in my budget (lucky me..) but lots needed to improve..still I would recommend sify for its mere cheapness and for students like me who cannot afford BB (defined 256kbps and above with whopping speed and nonstop connectivity)..its a cheaper option for net !!!!!!!!!
Thnx this was my biggest rvu so far........ I guess!!!!!!!!!! ..... but still lots to say CRITISM is what I like ...so I request u ppl give me what I like plzz .........give ur f/b , comments, views and suggestions.........