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Snapdeal

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1.8

Summary

Snapdeal
Oct 19, 2014 11:36 AM, 9165 Views
(Updated Oct 19, 2014)
Pathetic customer service, crap pricing

Below is the mail I sent to cust service of snapdeal and didnt receive anything other than sorry for inconvenience.


Order number 3029053013. Please permanently close my account. I was kept being lied to repeatedly on the status that I was getting on my order. Not having stock is not the issue. The issue is that I was reported that the item was packed and ready and delay was due to issues with courier.


How can it become stock out reason now. I know that the reason is price difference. I still see the same item on your site with a higher price now. This clearly makes it evident the true reason for cancelling this order. I was supposed take this to my parents during diwali. It has spoiled my whole plans.


I am afraid to say that I will not be shopping again on snapdeal and also ensure that I pass this on to my IT colleagues and friends so that they stay away from your site. Please permanently disable my account on snapdeal. I dont see the option to permanently opt out on your site.


Thanks,


Vijay Vaidyanathan


P.S:- I have already uninstalled the snapdeal mobile app from my phone, so please oblige and delete my account permanently. Vvijay26@gmail.com

(4)
Hi Vijay, We sincerely apologize for the issue faced. Hope your issue has been sorted. Kindly let us know if you have any further issues. We are here to help you out. Thanks! Team Snapdeal.
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