It’s my personal experience with SCB Housing Loan product. Please never think about going for a Housing Loan with SCB. I am dealing with Chennai based SCB Housing Loan scheme. There will two teams basically - 1) DST - Direct Sales Team..These sales personnel are somewhat reliable 2) OBST - OutBound Sales Team..These are private agents who get leads and process loans for SCB.
I had worked with one the OBST team Member in Chennai.OBST teams have very little credibility and even the SCB personnel doesnt treat them well. They will show all the good will when you open a account. But after opening the account, the play starts.. every installment will be reduced (they will tell based on their Evaluation report) and every installment will be delayed.Poorest customer service will be acheived.
One more thing... SCB by delaying you the stage-by-stage release of money, they will prolong the PEMI (just interest part of your loan).By doing so, they can get 2 or 3 more PEMI, THEY WOULD EARN COUPLE OF THOUSANDS MORE.
Even the top brass in the SCB doesnt have responsibility. I have also told them that I would switch my HL to some other bank. But he doesn’t mind about it.
So, think about it before going for a housing loan with SCB.
Thanks.