I took the Manhattan Card in starting of year 2005. In the mid of the year I made the payment twice using ICICI Visa money transfer, which was successfully done. Afterwards these ppl (SCB ppl) started saying that they have not receive the money at all. After providing the RBI reference number to SCB then also they repeated the same. After almost 10 months they wrote an email stating that we received your money but you still have Rs. 1400 /= approx due for the late payment and other charges.
Inspite of replying to them like please close my card and adjust my points approx 500 points, no reply received.
It is really a harassment to normal person coming back after a long time for money recovery. No letter is being issued to me for the payment and no statement is being sent to me that any payment is still due.