It is indeed one of the most horrible bank in the present scenario.It has one of the worst services, their customer service is one of the poorest.Recently, I tried closure of two loans one of which I had taken from ICICI and the other one from Standard Chartered.It took me less than 10 minutes to close my Loan a/c at ICICI but it is almost one month that the people at standard chartered took that also after reminding and following them continuously.
The interest rates is quite high and misc charges add int charged by them were almost equal to principal which they have charged from me in a period of appx 6 months.However, I feel lucky enough as finally I got suceeded in closing down of my account.I have also decided not to have any type of banking relation with Stan chart or Manhattan(a subsidiary) of Stan chart
Sanjay Bhatnagar