I had a personal loan - 42891728 with Standard Chartered Bank and I made a settlement with the bank in 2008 since I was not able to pay the full amount to the bank. Now even after 5 years the bank has not closed this account and the loan amount is appearing as over due. I spoke to bank officials but that did not solve the matters.
While they acknowledge that the settlement was made, they refuse to close the account and are now asking me to pay all remaining amount that was waived off as part of the settlement.
Please help.