I have a Red carpet senior citizen plan with Star for my father. I have paid all premiums on time and renewed it 3 times. I had got transferred to Mumbai from Bangalore. In transit I have lost my insurance policy copy. For the last 4 months I am following up for getting a duplicate copy of my policy and id card. Mails have been sent even to the company CEO and ED.
Nobody is bothered to offer help. Their answer is that the policy was not taken in our branch we cannot do anything. Can you believe the absurdity of their response. The problem is I cannot get a new policy for my father as he is already 70 and companies like star are cheating people by providing pathetic service. Take my word friends, never fall into the trap of company like star health