I own two separate accounts. One in Chennai K.K.Nagar and the other in Bangalore. Their customer service has been excellent.one good thing is there wont be much crowd in the Bank as only few are aware or interested in SBT. The services they offer is way above private and other banks.
The way they treat the customers, their knowledge about the products and the willingness to help customers are too good.Hope they continue the same when they have too many customers in the future.
This is one of the best Public Sector Bank and lot better than SBI where theyre not bothered about the customers.
I have ulitised all of their services Internet banking, Phone banking, re-issue of Debit cards etc.
Everything has happened within days of request and charges are also very minimal.
This is the best among the SBI subsidiaries.