Before subscribing to Taxsmile, I had read many bad reviews on different website. Still I took chances and register new account. The website is nicely designed to prepare your returns.
But payment gateway is poorly designed. In my case payment failed multiple times, on last attempt, payment got deducted from my savings bank account, while in Taxsmile it is still showing Pending.
Since then I have been sending emails to customer care. There is no phone number mentioned on their website, only an email adress is provided to which they do not respond. I do not know what to do now.I lost my money.
Last year I used Taxspanner, and I never had any issues. I would recommend Taxspanner to you.