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Tikona WiBro

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Tikona WiBro

Ahmed @ahmed999

Aug 17, 2012 04:24 PM, 3028 Views

(Updated Apr 13, 2013)

Tikona Bakwas and Lootera

Tikona Us id -1107066205

docket no. is 1-2423197967

docket no. is 1-2462773906

On 9th August, I decided to buy Tikona connection and get sales executive ( Rohit ) at home he go to roof and do nothing only says network is available and took an advanced payment of 3000/- cash .He told me that your installation will be in 3 days but there is no installation. I try to call him but it get switch off. So I call on customer care they said ur problem will be resolve in 96 hours but Rohit is fraud company service is to bad .

They are liars they told me to return my money but didn’t give it . I try to get my money back. But I didn’t get It do online payment or other .I want anyone t to not to take Tikona . Go through MTNL or other.

There is one thing I want to tell firstly you should check any executive by asking him to show his ID or Rashan Card or something valuable and don’t give cash to anyone . Always go to reputed company but not go for Tikona.

I hope that for my loss company is responsible so they should give me either installation or my money back because the executive have the official TIkona reciept .

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Brand Response

Tikona_CustomerCare

Sep 12, 2012 (Updated Sep 13, 2012)

Dear Mr. Ahuja,Thank you for bringing this to our notice.As per conversation with you on 12 September 2012, the compensation for 2-month non-usage will be waived off once the next bill is generated.We sincerely regret the inconvenience caused to you.We kindly request you to revert us back once the bill is generated also note your reference no: 1-2452063831 for further assistance.Please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service our Customer Care associate will be glad to assist you".Regards, Tikona services-------------------------------------------------------------------------------------------------------------------------------Dear Mr. Ahmedwe are grateful that your service request was brought to our attention and we appreciate your perseverance in settling this matter order to assist you better, we request you to provide the following information: 1. User ID:- or2. Registered contact number:- please feel free to contact us on 1-800 209 4276 to provide us any feedback regarding our service. Our customer care associate will be glad to assist you email us:-- tikona.Services@gmail.com regards tikona services-------------------------------------------------------------------------------------------------------------------------------Dear Mr. khurana, We thank you for your mail. We have saved your details in our database, and forwarded them along with your grievance to the concerned Department. At Tikona Services, we try our utmost to keep our customers satisfied. After all you are the reason and the very purpose of our existence. Please be patient and help us serve you better. Thank You, Tikona Services