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Timtara

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Timtara
Rahul Deo@rahulrdeo
Feb 24, 2012 01:15 PM, 2474 Views
Received product At last...

Based on my previous orders and experience I had great faith in timtara.


So I put an order for Kent RO+ Pearl water purifier on 8th of January 2012 via Order #10165969. Though with a promise of delivery with in 8 -10 working days the product was not delivered for more than a month.


I had to send a dozen of follow up emails and cancellation orders I felt like cheated and harassed and in return I kept on receiving fake promises and fake dates till 14th Feb after which suddenly to my surprise I started receiving calls from Timitara updating me about my order status and shipment dates.


And on 23rd Feb one of the great days of my life I received a call from Kent office about delivery of my product and today on 24th February as I write this review I have a smile on my face looking at my product package.


I have also attached photo of my ordered product.


I hope others who are having same mental agony may also receive their orders!


I have given a two star rating just because timtara.com is at least not a fraud!

(7)
Dear Rahul Deo , This is with reference to your query regarding delay in shipment process.You have ordered ( Order no.10165969) Kent Mineral RO Water Purifier with a commitment of delivery in 10-15 working days. We strive hard to fulfill all orders but sometimes we fail. We sincerely apologize for the inconvenience caused. However, now your order has been delivered on 27-02-2012. We have been delighting our customers for more than 2 years & are always committed to do so. There might be a delay but 100% resolution will be provided to all.We would like to thank you for your kind cooperation & patience.We understand your disappointment and regret it deeply, but we hope you will give us an opportunity to serve you again.Thanks & RegardsTeam timtara
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