I am writing this to help others who planning to relocate or moving within or outside city. I have had very Bad Experience with Continental Relacation India.
When I was planning to shift to Bangalore from Pune, I got this reference from internet. When I called Continental, a person came to our home. He gave us a quotation of Rs 5, 500(including loading, packing, transportation, unloading). Its all clearly mentioned over the quotation.
Now a day comes to move our stuff from Pune to Bangalore. You will be shocked to read below:
At Pune: 3 persons came home without any vehicle. They pack stuff in boxes. They did not pack suitcases, and bags. They told us that they pack everything in their warehouse. So they did not wrap any baggage(as they were not carrying any material). We trusted them. After packing is done, one person would go and search for a local transport(to take items to so called warehouse). After 2 hours he came with a minitruck. They drove our bike to so called warehouse as they did not have anything to load bike into the truck.
At Bangalore: After 2 days, a truck came to my door with just a driver and cleaner. They said they were assured in Pune by Continental(Rajat Moitra -9881665127) that they will have persons to unload items in Bangalore. Then I showed them quotation and receipts. Then all of us were trying to reach Mr Rajat on his cell. He attened first call.
After that he just switched off his cell phone. After that the transporter told me that I also owe him Rs 2000(Balance towards transport charges). I told him that I have paid in Full in Pune itself. But he was helpless. They were assured in Pune by Continental that they would get Rs 2000 from me in Bangalore. After this for 5 to 6 hours we were trying to reach this guy. When I re-visited his website, I observed that:
## As a "24 Hrs. Support Desk", he has mentioned his own number. If he is not available, then no support.
## On his quotation, receipt, and visiting card there are no details like Registration Number, Sales Tax No. All the documents shows some delhi address, while this transaction is being done by this person in pune.
## The lanline no: 020 64010351 is not working. So after this guy switched off his cell phone, we could not reach anyone(there is only one).
## I can't imagine where did he get those photographs on his homepage where we see warehouse, people loading, packing stuff. But beleive me there is nothing like that.
## Then with the information I got from Transporter I came to know that Continental does not own any Trucks. They would take an order, and then they will book some low cost transporter. They will earn a difference.
## They do not have Branches or own offices, warehouses in atleast in Pune. In pune their so call warehouse is lying unused since months(or years I am not sure).