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Tradus

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Tradus
Jigneshkumar Solanki@jigneshdsolanki
Apr 16, 2014 03:55 PM, 4747 Views
(Updated Apr 16, 2014)
Tradus.com A Headache

I recently bought two Maxx Smart Chargers within timeline of 1-3 days, but did not get it on time. Packaging was nothing but just shabby wrapping on two boxes of power bank. I opened both and both power banks were dead. Charged for more than 5 hours.


1 piece was defected and the indicators were not working. I asked for replacement but did not get and they advised to go to service center, while they did not sent invoice. So I requested for the same. Today I got a call and mail, they sent an excel workbook without VAT TIN. Waiting for the invoice. I think I am being cheated by Tradus.com.

(3)
Dear Valued Buyer,We sincerely regret the feedback shared. Our support team is already working on it as you had raised a complaint through the customer support page.We will ensure that the issue is resolved within 24 hours.We will certainly take strict action against the seller- biggdeal. Please be assured that our support team will be in touch with you till this issue is resolved.We would request you to please reply to the communication which was sent to you by our team in case of further queries.Thank you for your continued support and patronage.Regards,SunilTeam Tradus
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