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upGrad

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4.4

Summary

upGrad
carlpiaf@carlpiaf
Feb 15, 2022 12:32 PM, 1674 Views

upGrad Cares

upGrad is working closely with MouthShut.com to enhance customer satisfaction.

Wasted money

First, I have to say that my perspective is as a highly educated international education and IT professional, and not that of an Indian undergraduate. My experiences with upGrad have been extremely unsatisfactory. First, once they have your details, they pester you with a deluge of marketing and upSelling. They won’t leave you alone. They try to get every single medium for communication from you, email, Telegram, etc. and constantly pressure you to refer a friend, even before your course starts. Added to this, they never listen to feedback. The course I was on was filled with errors, the video information is far too slow when covering the simplest stuff, then speeds through the more complicated material. It is frankly extremely poor educational content. As well as this, their student support is extremely poor, as is their attitude to their customers. It is as if they don’t care once they have your money. I would NEVER recommend them to anyone wishing to improve their education.

Issue Resolved
(5)
Hi Carl, we do not want our learners to have such an experience. We will connect with you shortly to resolve your concern at the earliest. Thank you.
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