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2.3

Summary

Vodafone Mobile Operator
Amit Agarwal@amit270
Apr 04, 2011 11:52 AM, 1840 Views
(Updated Apr 04, 2011)
Deposited Money for MNP not being refunded!!



  • I had enrolled for mobile number portability(PORT-IN in Vodafone) on the 20th Jan, 2011. But even after providing the PORTING CODE thrice** they were unable to port-in my numbers. Repeated complaints were not listened to, no explainations given.!




  • Now after all this wait and failure, they refuse to refund my security deposit Rs500(Rs250 x 2 for both my numbers). What the hell is this**?




  • The Vodafone personnel I have interacted with are: Himanshu(98735-82407), Sangeeta(sangeeta.devi@vodafone) and Nisha at the Sec-18 Vodafone Store, Noida.




  • Earlier Vodafone customtakeouter Care Requests#: 158472629285, 158357912360, 157588914101, 157202771624, 155010019184






- My Mobile Numbers: 931xxxx389 (I have now shifted to Idea)


The view that I have formed for Vodafone is:


· Vodafone is just about Zoo-Zoos. They don’t have systems in place. No one has information on whats the status on the application.


· The customtakeouter care is just phony – they want to give an impression that they are helping but really don’t try to help you out.


· If you write to customtakeouter care – every different person would keep asking the same question again & again every 3rd day. Just Shit!


· With this experience - I would never ever recommend Vodafone to anyone.!

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